Q: Product Information and Specs

Dimensions 300mm x 50mm x 22mm Weight 3Kg Chipsets in-built Telit 310G WW IoT module 32G internal memory capacity NFC CLRC663 Mifare chip(https://www.nxp.com/pages/high-performance-multi-protocol-nfc-frontend:CLRC663) GPS - Telit GNSS Tampering sensor Temperature sensor Requirements Free Digital Keys app for iOS or Android() Accessive Asset Management Software ()(cloud-based) Global Mobile IoT network coverage ()(available in 35 countries) Chipsets in-built Telit 310G WW IoT module 32G internal memory capacity NFC CLRC663 Mifare chip (https://www.nxp.com/pages/high-performance-multi-protocol-nfc-frontend:CLRC663) GPS - Telit GNSS Tampering sensor Temperature sensor

Question 1

Product Information and Specs

Accepted Answer

Dimensions
300mm x 50mm x 22mm
Weight 3Kg
​
Chipsets in-built
Telit 310G WW IoT module
32G internal memory capacity
NFC CLRC663 Mifare chip(https://www.nxp.com/pages/high-performance-multi-protocol-nfc-frontend:CLRC663)
GPS - Telit GNSS
Tampering sensor
Temperature sensor
​
Requirements
Free Digital Keys app for iOS or Android()
Accessive Asset Management Software ()(cloud-based)
Global Mobile IoT network coverage ()(available in 35 countries)
​
Chipsets in-built
​
Telit 310G WW IoT module
32G internal memory capacity
NFC CLRC663 Mifare chip (https://www.nxp.com/pages/high-performance-multi-protocol-nfc-frontend:CLRC663)
GPS - Telit GNSS
Tampering sensor
Temperature sensor

Question 2

Warranty, Quick Start Guide, Data Sheet, Brochure, Presentation

Accepted Answer

Hardware Manual   (https://www.digitalkeys.io/_files/ugd/3a1b1f_12cec94a4a2f43ae9e913407fe6c40de.pdf)

Tech Specs sheet (https://www.digitalkeys.io/_files/ugd/3a1b1f_d69c5f19e7534296979d0fe048444ea2.pdf)

Feature checklist (pdf) (https://www.digitalkeys.io/_files/ugd/3a1b1f_75385f2ee2444367838c28c21f85a870.pdf)

Question 3

Software, mobile apps, SIMs, connectivity and integrations (monthly service fee

Accepted Answer

When you pay the monthly service fee ($3 per month charged $36 per annum in advance) we include an inbuilt SIM card from a Virtual Mobile Network Operator called 1NCE  (https://1nce.com/en-eu/)with unlimited data connectivity which works out of the box in 35 countries on 30 mobile networks.(https://www.digitalkeys.io/5g-iot-network) Our smartlocks will connect to the NB-IoT or LTE-M networks which exist on the 30 mobile networks that 1NCE has roaming agreements with (the smartlocks do not require 5G - 5G is a different network to the NB-IoT and LTE-M networks) and will work if you can get 3G, 4G or 5G coverage in your local area.

We also set up a web portal (cloud-based software account) hosted at AWS in your country/region which you can use to control and operate all your smartlocks. You can also get unlimited downloads of the digital keys app for your end users (download from online stores by searching Digital Keys).

Question 4

Shipping and SIM details

Accepted Answer

2-3 weeks delivery time
Includes SIM plan* for 6 months free ($3 a month after)
*SIM plan includes cloud hosting of asset management software/digital keys apps (at AWS) with a virtual mobile network operator SIM card included and unlimited data
SIM card works in 40 countries on 30 mobile network operator networks '(https://www.digitalkeys.io/5g-iot-network)out of the box' 
30-day return policy(https://www.digitalkeys.io/_files/ugd/3a1b1f_0fdc32998f40449cbecba70cd191a264.pdf)
Warranty and Return Policy (https://www.digitalkeys.io/warranty-and-return-policy)
Have questions or want to learn more? Visit our support pages here(https://www.digitalkeys.io/services-4)
Free shipping in USA. Other countries delivery is quoted at checkout

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Updated on 15/8/2023

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Frequently asked questions

Product Information and Specs

Warranty, Quick Start Guide, Data Sheet, Brochure, Presentation

Software, mobile apps, SIMs, connectivity and integrations (monthly service fee

Shipping and SIM details