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SUPPORT HOME / SMART PADLOCK SMART DOORLOCK / TROUBLESHOOTING AND ISSUES

My lock batteries have completely run out, and I'm locked out

Updated on 15/8/2023

You can use your back up metal keys for your smart doorlock

 

For the smart padlock, please change the battery pack by unlocking the cover with your tamper proof screwdriver, and plugging in a new battery. If you don't have a spare battery pack, you can order one from our online store here 

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